AI Dashboard
Hotel operations, revenue, experience, and risk on one screen
Model updated: 5 minutes ago
Today's KPI
status_normal
Partial Delay
Total Revenue
₩ 128,450,000
+8.2% vs Last Week
Order Count
1,842
+4.9% Peak 12:00–13:00
ARPU
₩ 69,800
+2.1% Upsell Impact
AI Campaign Conversion Rate
6.8%
+0.9%p Segment Optimized
Revenue Trend (Day / Hour / Channel)
AI Insights
| Priority | Recommended Action | expected_effect | confidence | action_now |
|---|---|---|---|---|
| high |
Dining availability at 18:00–20:00 → recommend set-menu upsell message
Higher conversion among guests within 2 hours of check-in and staying 2+ nights
|
+₩3.2M | 0.78 | |
| medium |
Spa reservation cancellations increasing → recommend “change your time” message
The keyword “time change” has sharply increased in cancellation reasons
|
-12% Drop-off | 0.64 | |
| urgent |
Payment approval delay detected → move to operations console
9 delay events over 2 minutes detected · auto-retry applied
|
immediate_check | 0.81 |
Real-time
Order / payment / alert / issue event stream
Live
Event Stream
| Time | Type | Details | Hotel / Zone | status | Action |
|---|---|---|---|---|---|
| Just now | Order | Order created: Room 1208 · 2 “Dinner Set” | Gangnam | status_normal | |
| 3 min ago | Campaign | CTR drop: “Room Service Dessert” · 21:00–23:00 segment | Jeju | Attention | |
| 7 min ago | Issue | Payment approval delay detected (over 2 min) · auto-retry applied | 3F Lounge | urgent |
Operations
Issues / delays · devices · workflow (operations console)
Operations Console
Ops Board Placeholder (Rules / Alerts / Devices)
Orders / Revenue
Order info · payment / status · cancellation / refund
Order List
All
Delayed
Cancel / Refund
#17840 · Room 1208 · ₩42,000
Just now · POS
2 Dinner Sets · 2 Cola · Status: Preparing
#17839 · Table 7 · ₩68,500
3 min ago · Kiosk
1 Steak · 1 Pasta · Status: Cooking
#17838 · Lounge · ₩15,000
7 min ago · POS
Approval delay detected · Status: Payment review needed
Order Detail
Order Info
Order Number
#17840
Hotel / Zone
Gangnam
Channel
POS
status
Preparing
Payment
Card approval completed
Memo
Less ice
Order Log
10:02:11 · Order Created
POS
10:02:24 · Payment Approved
VAN OK
10:03:10 · Sent to KDS
Kitchen
AI Recommended Actions
Conversion probability 0.74 when showing “dessert upsell”
Rooms / Housekeeping
Room status · cleaning requests · operations workflow
Room Status
Rooms & Housekeeping Placeholder
Settings
Branch / permissions / alerts / AI policy
Basic Settings
AI Anomaly Alert
Alert when delays, issues, or sharp conversion drops are detected
Order Log Retention Period
Default 90 days (expandable)
Permissions
Admin / Manager / Staff